Legal

Cancellation & Rescheduling Policy

Last updated: 2026

Cancelling a Strategy Call

You may cancel a strategy call by contacting us. Please provide at least 24 hours' notice when possible so we can offer the slot to another business.

Rescheduling

You may request to reschedule your strategy call by contacting us, subject to availability.

Cancelling a Project

Project cancellation terms are specified in the Master Services Agreement. Work completed up to the point of cancellation is billable per the agreement terms.

Cancelling Monthly Services

Monthly services may be cancelled through the Client Portal → Billing → Manage Monthly Service → Cancel Monthly Service, or by contacting VIEWORA. Cancellation prevents future recurring charges.

No-Show

Repeated no-shows for strategy calls may affect your ability to book future calls.